The claimant was employed by Her Majesty's Revenue and Customs on the date of the accident in April 2019. She was referred to Thompsons through her union to initiate a slip accident claim.

The background

While working as a project co-ordinator for HMRC, our client suffered a slip accident in a ladies' toilet situated at her Glasgow workplace.

As she went to enter a toilet cubicle, our client slipped and fell to the floor. She was immediately aware she was injured as a result of significant pain. Colleagues assisted her and first-aiders were called.

An amount of vomit was present on the floor of the toilets and it was likely to have been this which caused our client to slip and fall.

At the time of the accident, there was no system in place for regular cleaning of the toilets and it was incumbent upon the person who made a mess in the toilet to report it so that it could be cleaned. However, no such report was received on the day of our client's accident.

The consequences

Following her slip and fall accident, our client was taken to the Accident and Emergency department at Glasgow Royal Infirmary, where X-rays and a full examination confirmed a fracture to her left hip. She underwent orthopaedic surgery for a full hip replacement the following day and was required to stay in hospital for several days.

Our client suffered significant pain and limited mobility for several months after the accident. This curtailed a number of aspects of her day-to-day life and she required assistance from family members. A number of pre-arranged events had to be cancelled or changed as a result of her hip injury.

The settlement

Thompsons intimated the slip accident claim with HMRC who admitted liability.

HMRC's initial offer in full and final settlement was for £21,000 which our client rejected. Following a further rejected offer of £28,000, Thompsons work accident solicitors made a counter offer of £30,000 which was accepted by our client.

The claim was settled on 5 August 2020.