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If you have been injured in a ladder accident at work or in the course of your employment and you believe the accident was caused, at least in part, because of someone else's negligence, then you should talk to Thompsons to see if you could make a claim.

Ladders are an easy way to access high areas, but they are not always the safest or most suitable method of working at height. In fact, statistics show that a third of all reported falls from height involve ladders and step ladders.

Ladders should only be used for short periods of time and in circumstances where their use is low risk or there is no alternative.

Causes of ladder accidents 

There are all manner of reasons why ladder accidents occur, but the list below details some of the main causes:

  • Wrong type of ladder used for the task
  • Condition of ladder: damage or wear to stiles, rungs, tie rods, feet, stays, rivets or welds.
  • Failure to carry out pre-use check of ladder
  • Improper ladder set up
  • Failure to maintain three points of contact with ladder while carrying out the task

There is a popular myth that ladders are banned under UK health and safety law, but this is not the case and, when used correctly, the Health and Safety Executive say they "can be a sensible and practical option for low-risk, short-duration tasks".

Safe use of ladders at work

Before instructing a worker to use a ladder or step ladder, employers must look at the risks posed by using the ladder and must satisfy themselves that there is no other more suitable equipment which should or could be used.

If a ladder is to be used, an employer must ensure:

  • A risk assessment has found that a ladder is the most suitable access equipment for the job
  • The task will take no longer than around 30 minutes
  • The ladder user will have access to firm, stable and suitable ground
  • the ladder can be properly secured
  • if the ladder rises a vertical distance of nine metres or more above its base, there should be suitable and safe landing areas or rest platforms
  • the ladder will be used in such a way to allow the user to have a secure handhold, where reasonably practicable
  • employees are trained in the safe use of ladders.

Employees have responsibilities too – they must ensure that the ground surface where they rest the ladder is even and appropriate and that they are not resting the ladder on or beside a spillage.

Compensation claims for ladder accidents

If you have suffered a ladder injury at work, contact our No Win No Fee lawyers today for free, no-obligation legal advice on your eligibility to claim. Call us on 0800 0891331. 

Legal services for 5 1177
Based on 2093 reviews
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5 / 5

First class service and care

My experience was one of understanding, professionalism, caring and someone working hard for the very best outcome for my case, Thats exactly what she got me. Very grateful

Rosemary
11 February 2025
5 / 5

Would recommend

Natalie was very supportive and informative from taking on my case to it being finalised. Clear communication, advice and regular contact.

Amanda
2 November 2024
5 / 5

Hard work paid off

After having my case turned down by another company I turned to thompsons hoping that they would take on my case. They did and now after a long time we have had the result we wanted. I cannot thank Joel and the rest of the team that worked on my case enough, they are a credit to thompsons. They supported me continuously throughout and always gave me good information regarding how the case was going and next steps etc.

James allen
25 October 2024
5 / 5

Fantastic

Natalie has been amazing from start to finish. Very informative throughout the process, explaining things to ensure I always understood the process. Met with other employees who were professional and so friendly, making me feel at ease. I felt valued at all times. Would recommend 100%.

Amanda
17 October 2024
5 / 5

Very good advice and explanation of detail for my case

Excellent explanation of my case and very good advice

Jorge silva
4 October 2024
5 / 5

Guidance and Support

Robert Cranston and his team were very helpful and providing me with clarity and support throughout the whole process. I wasn't sure at first on the process and was anxious as never been in a position like that before. Robert eased fears and was extremely helpful from beginning to end. Thank you

Matthew Weir
20 August 2024
5 / 5

Great guidance and support

Robert and his team have provided really great support and guidance over what has been an almost 5 year process. Having never been in this situation before I wouldn’t have known what to expect or what was reasonable but I have had support each step of the way. Should I have to go through something like this again I would hope to be allocated the same team. Thank you!

Penny Thompson
8 August 2024
5 / 5

Excellent service

I found the whole team of Joel Very helpful and pleasant helpled through my claim explaining everything clearly as we went along Will definitely recommend them to anyone

John turner
25 July 2024
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