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Car Accident Injury FAQs

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Even relatively minor car accident injuries, such as whiplash can prove traumatic. Aside from the shock and injury of an accident itself, you may suffer days or weeks of symptoms and might also experience disruption to your social, family and working life. Additionally, you may be left out of pocket because of lost earnings and medical expenses.

Fortunately, a car accident claim, including whiplash compensation, can at least provide financial compensation for these facts. Unless you have already experienced the process before, it is likely that you will have lots of questions. We answer many of these below. If your questions relate to a more general road accident claim involving a bus, bicycle, lorry or other vehicle, you may be able to find the answer here.

You can make a car accident compensation claim however you are provided you meet the following criteria:

  • You have received an accident injury diagnosis and it details in some way the suffering you have experienced
  • Some other party was at least partially responsible for the incident in which you sustained the injury i.e the driver of another vehicle or the driver of a vehicle you were the passenger in.
  • The accident occurred less than three years ago – if you were under 16 at the time of the incident you can make a claim for the injury at any time within three years of the date on which you turned 16

Making a claim for car accident compensation is relatively straightforward. All you need do is contact a personal injury lawyer with details and evidence of the accident and details of your injury diagnosis.

In the vast majority of cases it will be the insurance company of the responsible party who will shoulder the financial burden of paying compensation. The exception is in the case of uninsured or untraced drivers – in these cases it is the Motor Insurers' Bureau that pays the cost of compensation. However, in some cases the responsible party may be someone you know – for example, you were passenger in the vehicle of a friend or family member at the time of an accident for which they were at fault, but, if they were fully insured it will be the insurer who defends the claim.

Yes, if you are looking to claim on behalf of someone who is below the age of 16 or who lacks mental capacity in some way, you can act as their legal guardian. You cannot, however, act as their legal guardian if you are the party responsible for causing the accident; in this case you must find another person who is able to act on the injured family member's behalf.

You can make a car accident claim even if the driver is uninsured or is untraceable after fleeing the scene of the accident. The Motor Insurers Bureau (MIB) is an organisation that exists to ensure recourse to compensation for people who suffer injuries in these circumstances. At Thompsons we can help you lodge a claim with the MIB.

You do, albeit indirectly through your insurer. The Motor Insurers Bureau is funded by an estimated £30 a year from every insured driver's premiums. According to the MIB's website, the MIB is paid for “by law-abiding motorists who pay their insurance premiums”. It has been fulfilling this role since 1946.

In Scotland, there is a limit of three years in which a personal injury claim for compensation must be made. If legal proceedings are not started in court within three years, the case is then time-barred. However, if you suffered your injury when you were under 16 and a claim has not been made on your behalf, you have three years to claim from the date on which you turn 16. Talk to a car accident solicitor today if you are unsure about making a claim.

Your solicitor will need the details of any relevant police report, medical diagnoses and the names, addresses and telephone numbers of any witnesses to the accident. More evidence is always better: so if you have witness statements and/or photographs taken around the time of the accident, you should provide these. Furthermore, provide your solicitor with any relevant costs caused by your accident. For example, receipts for prescriptions, medical equipment and traveling expenses.

Car accident injury settlements vary from less than £3,000 for milder soft tissue injuries to upwards of £200,000 for the most serious head or spinal injuries. Your settlement will depend on your injuries, your recovery time and the circumstances of your accident.

Whiplash is the most common of all car accident injuries. According to the Judicial Board Guidelines the amount of whiplash compensation received will depend on the severity of the injury – however, it is worth remembering that these figures are only guidelines:

  • Minor whiplash injuries – up to £2,750
  • Whiplash injury with soft tissue injury – between £2,750 and £5,000
  • Persistent whiplash injury with possible complications – between £5,000 and £8,750
  • Whiplash injury with chronic pain and additional complications – between £8,750 and £16,000

For more severe car accident injuries – for example brain or spinal cord injuries – the amount of compensation awarded will be much higher, ranging from five to six or even seven-figure sums.

If your child has sustained injury in a car accident that was caused by you, you will not be able to claim on his or her behalf – i.e. act as their legal guardian. However, in such a situation the child's other parent, can claim on the child's behalf, ensuring that there is no conflict of interest.

Yes, all road users – regardless of whether they were on the pavement, on a motorcycle or on public transport – have the same entitlement to claim compensation for injuries as those traveling in private vehicles at the time of an accident. Public transport and all passenger carriers have a duty of care to their users and it is your legal right to make a claim if the accident was not your fault. Our Car accident claims FAQs page has more information.

There are three different legal jurisdictions in the UK: Scotland, England and Northern Ireland. Regardless of where you live, if you suffered your whiplash injury in an accident in Scotland, you should use a Scottish personal injury lawyer to claim in Scottish law.

Contact Thompsons for advice today

Claiming compensation following a car accident can seem daunting at first, especially if you do not understand the process or fear that it might leave you further out-of-pocket. However, the car accident claims team at Thompsons can guide you through the procedure, answering any questions you might have as they arise so that we can give you confidence as we advise you on the best way to move forward. We can provide car accident compensation examples to help you understand what you might expect to receive.

We offer a No Win, No Fee funding model to protect you from all possible costs and fees in the event your claim does not succeed. Furthermore, as car accident lawyers with a success rate of around 90%, you can rest assured that your claim is in safe and experienced hands.

Talk to Thompsons today.

Legal services for Car Accident 5 1177
Based on 2084 reviews
Excellent
5/5
5 / 5

Secured compensation

Suzanne Laing at Thompsons Solicitors worked hard to secure a deserved settlement after I was injured in a car crash. Her communication throughout was superb, and she worked with the utmost professionalism at all times.

P Morton
3 March 2025
5 / 5

Lawyers

Very adaptable people, always had my interest in mind and under everything I wanted despite the hard communication from my part as English isn’t my first language. Had many hurdles but they were by my side the whole way there.

Zita
7 December 2024
5 / 5

Hassle-free

Corinne made the process of making a claim very simple and hassle free. She was very professional and patient throughout. I would highly recommend both Thompsons and Corinne.

Georgina
5 December 2024
5 / 5

Really helpful

Used shahrez for myself and my sons personal accident claim, he was very polite helpful and always kept us updated.

Alison mullin
19 November 2024
5 / 5

Excellent Service

We decided to use Thompsons Solicitors for our personal injury claim following a road traffic accident. The service was spot on from beginning to end, with excellent communication, timely responses & cleat advice that was easy to understand. It was evident Corinne was always acting in her clients best interests and she worked hard to ensure we got the compensation we rightfully deserved. We were delighted with our final offer and we would absolutely recommend both Thompsons and Corinne to others. We cannot thank her enough for all her help, support and advice during this experience.

Siobhan Kerr
15 October 2024
5 / 5

Road traffic accident

Jordan has been great and kept me informed all the way through and am happy with the outcome he has got me.

Ross Alexander
14 October 2024
5 / 5

Amazing service

Lauren and Scarlett were on the ball constantly, keeping me informed all throughout the process and explaining every detail.

Gary boles
27 September 2024
5 / 5

compensation claim

Thompsons was a very professional and approachable firm who ensured I got an appropriate settlement.

Fiona
12 August 2024
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