Effective from 19th July, our Edinburgh office at 16 - 20 Castle Street, Edinburgh, EH2 3AT, will be temporarily closed as we are in the process of relocating. During this period, there will be no staff at this office.

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Bad winters and excessive rain have the potential to leave Scotland’s roads in a terrible state, with more than 111,000 potholes reported across Scotland in 2018.

Sadly, defective road surfaces are sometimes the cause of road accidents, with potholes being a particular hazard for cyclists and motorcyclists. Other road surface hazards include:

  • Diesel spills
  • Loose gravel
  • Mud
  • Sunken drain covers

Can you claim?

If you can document your injuries and can prove that they were caused by a pothole or other road defect, you may be able to claim compensation for your pain, suffering, expenses and losses.

For instance, if a pothole has caused your car to jerk suddenly and this has resulted in a soft tissue injury to your neck, shoulders or arms, you may be able to make a claim for compensation. If a diesel spill or loose gravel have caused your vehicle to skid and, as a result, you have sustained injuries such as broken bones or whiplash, you may also be able to make a claim.

In all cases, if you can collect evidence, such as taking photos of the road surface, and seek details of any witnesses, this could help your claim.

Scottish road surface legal obligations

Scottish local authorities have a responsibility to maintain all roads, pavements and cycle paths to a safe standard. The frequency with which they must maintain and inspect surfaces depends on the type of road or pathway concerned; areas that have more traffic or footfall require more regular inspection – in some cases as often as four times a year.

Less frequently-used roads or paths may only require an annual inspection. Details about legal obligations to maintain safe road surfaces are contained in the Roads (Scotland) Act 1984.

Furthermore, local authorities rely on the 2001 Code of Practice – Delivering Best Value in Highway Maintenance and the Well Maintained Highways Code of Practice for Highways maintenance Management 2005. Decisions regarding whether or not a repair will be carried out depend on whether defects meet official ‘Intervention Level’ criteria. Many councils may not act unless the pothole is 2.5 cm or deeper, with the width of the pothole also a factor.

If a council does decide to intervene, it will decide whether this needs to be done within 24 hours, 28 days or an unspecified period.

Reporting a pothole or road defect in Scotland

If you are aware of a pothole or defective road surface in Scotland, you can report it through mygov.scot. You can find a link here.

Claim compensation for your injuries

If you have been injured in an accident caused by a defective road surface you may be entitled to claim compensation for your injuries.

It is a complicated area, and expert advice is essential.

Thompsons' compensation solicitors are experienced in investigating and advising on road accident claims. We have an excellent success rate - we win over 90% of our personal injury cases - and act on a No Win No Fee basis.

Call us on 0800 0891 331 for a no-obligation discussion of your accident and injuries so that you can take your first step towards compensation. 

Legal services for Car Accident 5 1177
Based on 2020 reviews
Excellent
5/5
5 / 5

Excellent Service

We decided to use Thompsons Solicitors for our personal injury claim following a road traffic accident. The service was spot on from beginning to end, with excellent communication, timely responses & cleat advice that was easy to understand. It was evident Corinne was always acting in her clients best interests and she worked hard to ensure we got the compensation we rightfully deserved. We were delighted with our final offer and we would absolutely recommend both Thompsons and Corinne to others. We cannot thank her enough for all her help, support and advice during this experience.

Siobhan Kerr
15 October 2024
5 / 5

Road traffic accident

Jordan has been great and kept me informed all the way through and am happy with the outcome he has got me.

Ross Alexander
14 October 2024
5 / 5

Amazing service

Lauren and Scarlett were on the ball constantly, keeping me informed all throughout the process and explaining every detail.

Gary boles
27 September 2024
5 / 5

compensation claim

Thompsons was a very professional and approachable firm who ensured I got an appropriate settlement.

Fiona
12 August 2024
5 / 5

Traffic Accident

I can’t thank Corinne and the Team enough for all their help, support, hard work and perseverance with my case. Their belief in me and not giving up over 2 years won me my case and an out of court settlement. I am extremely grateful to Corinne and the team for providing a first class service at all times and keeping me constantly updated every step of the way over the past 2 years. Thankyou all so much and so glad with your expert advice and knowledge in your field it did not have to go to court and an offer was made which I am extremely happy with.

Anonymous
9 August 2024
5 / 5

Clear and helpful

A great company to deal with. The staff were extremely helpful and responsive. A fairly lengthy process but a positive experience after the accident.

Lois
31 July 2024
5 / 5

Review

Professional and friendly manner. Always willing to go that little extra. Kept well informed throughout claim

Alan Craig
17 July 2024
5 / 5

Service

First class firm, very helpful and if i ever needed to ask any questions I was always able to get an answer

Jordan
17 July 2024
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