Effective from 19th July, our Edinburgh office at 16 - 20 Castle Street, Edinburgh, EH2 3AT, will be temporarily closed as we are in the process of relocating. During this period, there will be no staff at this office.

Please be assured that it is business as usual. You can continue to contact your solicitor by phone or email for any assistance or to discuss your case. We appreciate your understanding and are committed to ensuring that our services remain uninterrupted during this transition.

Claim Now

To ensure we give you the most tailored advice regarding your data breach enquiry, we kindly request that you complete our specialised enquiry form. You can access the form
by clicking on the following button: Click here

Click here to return to the previous window

Bad winters and excessive rain have the potential to leave Scotland’s roads in a terrible state, with more than 111,000 potholes reported across Scotland in 2018.

Sadly, defective road surfaces are sometimes the cause of road accidents, with potholes being a particular hazard for cyclists and motorcyclists. Other road surface hazards include:

  • Diesel spills
  • Loose gravel
  • Mud
  • Sunken drain covers

Can you claim?

If you can document your injuries and can prove that they were caused by a pothole or other road defect, you may be able to claim compensation for your pain, suffering, expenses and losses.

For instance, if a pothole has caused your car to jerk suddenly and this has resulted in a soft tissue injury to your neck, shoulders or arms, you may be able to make a claim for compensation. If a diesel spill or loose gravel have caused your vehicle to skid and, as a result, you have sustained injuries such as broken bones or whiplash, you may also be able to make a claim.

In all cases, if you can collect evidence, such as taking photos of the road surface, and seek details of any witnesses, this could help your claim.

Scottish road surface legal obligations

Scottish local authorities have a responsibility to maintain all roads, pavements and cycle paths to a safe standard. The frequency with which they must maintain and inspect surfaces depends on the type of road or pathway concerned; areas that have more traffic or footfall require more regular inspection – in some cases as often as four times a year.

Less frequently-used roads or paths may only require an annual inspection. Details about legal obligations to maintain safe road surfaces are contained in the Roads (Scotland) Act 1984.

Furthermore, local authorities rely on the 2001 Code of Practice – Delivering Best Value in Highway Maintenance and the Well Maintained Highways Code of Practice for Highways maintenance Management 2005. Decisions regarding whether or not a repair will be carried out depend on whether defects meet official ‘Intervention Level’ criteria. Many councils may not act unless the pothole is 2.5 cm or deeper, with the width of the pothole also a factor.

If a council does decide to intervene, it will decide whether this needs to be done within 24 hours, 28 days or an unspecified period.

Reporting a pothole or road defect in Scotland

If you are aware of a pothole or defective road surface in Scotland, you can report it through mygov.scot. You can find a link here.

Claim compensation for your injuries

If you have been injured in an accident caused by a defective road surface you may be entitled to claim compensation for your injuries.

It is a complicated area, and expert advice is essential.

Thompsons' compensation solicitors are experienced in investigating and advising on road accident claims. We have an excellent success rate - we win over 90% of our personal injury cases - and act on a No Win No Fee basis.

Call us on 0800 0891 331 for a no-obligation discussion of your accident and injuries so that you can take your first step towards compensation. 

Legal services for Car Accident 5 1177
Based on 2084 reviews
Excellent
5/5
5 / 5

Secured compensation

Suzanne Laing at Thompsons Solicitors worked hard to secure a deserved settlement after I was injured in a car crash. Her communication throughout was superb, and she worked with the utmost professionalism at all times.

P Morton
3 March 2025
5 / 5

Lawyers

Very adaptable people, always had my interest in mind and under everything I wanted despite the hard communication from my part as English isn’t my first language. Had many hurdles but they were by my side the whole way there.

Zita
7 December 2024
5 / 5

Hassle-free

Corinne made the process of making a claim very simple and hassle free. She was very professional and patient throughout. I would highly recommend both Thompsons and Corinne.

Georgina
5 December 2024
5 / 5

Really helpful

Used shahrez for myself and my sons personal accident claim, he was very polite helpful and always kept us updated.

Alison mullin
19 November 2024
5 / 5

Excellent Service

We decided to use Thompsons Solicitors for our personal injury claim following a road traffic accident. The service was spot on from beginning to end, with excellent communication, timely responses & cleat advice that was easy to understand. It was evident Corinne was always acting in her clients best interests and she worked hard to ensure we got the compensation we rightfully deserved. We were delighted with our final offer and we would absolutely recommend both Thompsons and Corinne to others. We cannot thank her enough for all her help, support and advice during this experience.

Siobhan Kerr
15 October 2024
5 / 5

Road traffic accident

Jordan has been great and kept me informed all the way through and am happy with the outcome he has got me.

Ross Alexander
14 October 2024
5 / 5

Amazing service

Lauren and Scarlett were on the ball constantly, keeping me informed all throughout the process and explaining every detail.

Gary boles
27 September 2024
5 / 5

compensation claim

Thompsons was a very professional and approachable firm who ensured I got an appropriate settlement.

Fiona
12 August 2024
Injured through no fault of your own?
Call us on
To see how much you could claim
Compensation Specialists
Our offices and meeting places
Talk to Thompsons
Claim Now